I'm not able to check where's my package with my tracking number. It asks for the last 4 degits of my credit card and confirmation number received, even if i enter both it says that my confirmation number is not valid. Could I get some support please?


1 comment

  • Logi_Bruce

    Hello etienne8611,


    Thank you for joining the community. Let me help improve your experience.


    I will check with the team and make sure you receive an update with regard to your concern. We apologize for the inconvenience as we work to address your case.


    Feel free to reach back to us via your support ticker or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html


    Warm Regards,


    Jaybird Customer Experience


    Comment actions Permalink

Please sign in to leave a comment.