Left earbud will not automatically turn on when opening the case. I have tried factory reset already.



  • Logi_Bruce

    Hello xlittoninjax,


    I am sorry to hear that your Jaybird Run's left ear bud will not automatically turn on. This is not the quality we're expecting from our product.


    I sent you an email and I will provide you details on how we will proceed.


    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.



    Jaybird Customer Experience


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  • Nick Metropulos

    I am having this same problem 


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