I think someone stolen my jaybirds runs and even have a warranty. Can we retrieve it with a serial number if it so happens to be used on someone else's device?

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1 comment

  • Bruce B.

    Hello Majindope428,

     

    Thank you for joining the community and for posting your query.

     

    You can use the Jaybird app to help locate your earbuds. Find My Buds will show the last location that your earbuds were connected to your phone. Your phone determines location accuracy.

     

    NOTE: Find My Buds requires location access and uses a small amount of additional phone battery.

     

    Feel free to reach out back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

    -1

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