My Jaybirds X3 can't pair with my phone
I am not able to pair my earphones after trying multiple times, draining the battery to 0% and recharging it after and tried to forget this device on my phone and pair it again but It still won't connect. Please help.?
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Hi WinterishNine6,
I am sorry to hear that your Jaybird X3's won't pair with your phone. This is not the quality we're expecting from our product.
Here is a list of steps for the Factory Reset:
1.Make sure your buds are powered off.
2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green.
3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.
You can further isolate the issue by testing using a different device or a device with a different OS.
Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
Warm Regards,
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassion
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Hello WinterishNine6,
Sorry to hear that it did not work. I sent an email regarding your concern and how we will be proceeding.
Feel free to reach out back to us via your support ticket or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
Warm Regards,
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassion
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Hello WinterishNine6,
Sorry to hear that it did not work. I sent an email regarding your concern and how we will be proceeding.
Feel free to reach out back to us via your support ticket or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
Warm Regards,
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassion
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