Dreaded battery issue... charges then dies promptly - how to go about a warranty swap/exchange or whatever. Purchased in the US but now outside the US!



  • Logi_Bruce

    Hello JOblong,


    I am sorry to hear that your Jaybird X3 is experiencing battery issues. This is not the behavior or performance that we expect from our product.


    I sent you an email and I will provide you details on how we will proceed as well as to gather more information.


    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html


    Warm Regards,


    Jaybird Customer Experience


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  • JOblong

    Thanks Bruce. I get onto that.

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  • Arun Ramaswamy

    I am facing the same issue. But i am currently situated in India

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