I just received my new set of Run earbuds. I've charged and paired them with my phone and the app. I'm only getting music from the right ear bud. When I click the button on the left earbud, it tells me to turn on the right earbud even though its already playing music. When I open the app, it tells me my left earbud is not turned on even though it has given me voice prompts (fully charged, etc). I've tried pairing and unpairing. I've done a hard reset numerous time over three months. I've updated the firmware. Is the left earbud just defective? Please help.
Please sign in to leave a comment.