Do you have a service center in the Philippines?



  • Bruce B.

    Hello Joanzu,


    I am sorry to hear that your Jaybird X3's won't turn. I can assure that this is not the behavior and performance expected from the product. I can check if we have a service center as well.


    For now, please try these suggestions that can help to resolve the issue of your headset:


    - Computers are the best and safest method, as is anything 1 AMP or less.

    - Try a different power source/charger

    - Car chargers produce a much greater power supply and should be avoided.

    - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,

    - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.

    - Avoid charging your headphones after exposure to sweat.

    - Make sure charging port/cradle is clear of any debris.


    Feel free to reach out back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


  • Gerard Dela Fuente

    Jaybird Support. I am an X4 and Tarah Pro user. Which service centers will support Philippine region ? In case I need Hardware replacement ex. Battery. How do send the unit ? what is the address? 


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