Is the Jaybird Run supposed to have a static noise? When I open my phone to play music, the static noise comes back on and is on during my songs for a little while and then goes away. I just got these today....

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  • Logi_Bruce

    Hello nadhaddad22,

     

    I am sorry to hear that you are getting a small amount of static noise on your Jaybird Run. Let me provide a bit more information about this.

     

    It is expected to hear static noise when going from standby mode to listening. This will disappear once audio starts or after about 10 seconds. If static is present constantly then this is not normal. Getting static for a longer duration is not normal.

     

    Feel free to reach out back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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