Jaybird run


1 comment

  • respa

    Hi Joshua2002,


    Thank you for posting here in the support community. I am sorry to hear that you're Jaybird RUN is not connecting with your music device. I suggest that you must perform a hard reset in order to connect your earbuds again.


    To hard reset your right earbud:


    1. Turn off your right earbud by pressing the right multifunction button for 3 seconds.

    2. With your right earbud off, press and hold the right multifunction button for 6 seconds until the LED flashes green.

    3. Double press the right multifunction button. The LED will flash orange and the earbud will turn off. Your earbud has now been reset.


    Feel free to post back in the event that you need further assistance.


    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html


    Best Regards,


    Jaybird Customer Experience


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