My girlfriend bought these earbuds and the smallest attachment won't fit, too big for ear. Won't stay in place. Do you have any other attachments? Suggestions? Currently this product is now useless to her.

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1 comment

  • respa

    Hi WScottS,

     

    Thank you for posting here in the support community. I am sorry to hear that you're having a fitting issues using Jaybird RUN. have you tried reading the Jaybird RUN FAQ on HOW DO I SET UP AND FIT MY JAYBIRD RUN EARBUDS?. If not, here's the link for your reference https://www.jaybirdsport.com/en-us/run-faq.html#setup

     

    Hope this helps.

     

    Feel free to post back in the event that you need further assistance.

     

    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion

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