Firmware Downgrade Tool

Comments

9 comments

  • respa

    Hi N77022,

     

    Thank you for posting here in the support community. We don't have a firmware downgrade tool that can restore the previous firmware of your Jaybird RUN. However, this types of concerns is already forwarded to the proper department here in Jaybird as we are looking ways on how to improve our products and services.

     

    Feel free to post back in the event that you need further assistance.

     

    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion

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  • adrnt

    I have the same issue. How i wish i can go back to 1.0.4.

     

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  • Jonnyc

    Same issue, updated to 1.1 but the sound quality is not as good as I think. Can we reverse back to the previous firmware. Or a new firmware to improve the sound quality.

    It has been 3 month since the initial post. Would like to know if Jaybird can make it happen?

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  • Jörg9371

    And even another 4 weeks down the drain, firmware update desperatly needed for this issue!

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  • Patr3264

    I've signed up because this apparently is a widespread problem, which is not being addressed (quick) enough.

     

    Primary choice for the X2, multiple Freedoms an X3 and now the RUN has always been SOUND QUALITY.

     

    I've seen overall built quality decrease - being a pro/heavy user - this is an undeniable fact I learned to deal with - but this latest sound quality issue is making it really hard to keep the faith and stay positive towards this company....

     

    Especially since you've made it increasingly hard to RMA (from Europe) which I needed to do on a 5 month old X3.....and bought this RUN, as replacement.

     

    Come on guys, We're the ones speaking out, because we care - It would be nice, decent, respectful, marketing-savvy and 'a lot more, if you help us out and AT least keep us posted with regards to progress / development of a firmware that will sove this - or at the very least - give us the choice to downgrade!

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  • hunttom

    Another month and still no update?

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  • hunttom

    How hard would it be to release the old as an immediate update and then take whatever time you need fixing the new?

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  • eugeneslov

    Did anyone solve this? The headset is useless with 1.1 firmware

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  • hunttom

    I did a hard reset and reinstalled the firmware and have not had the problem since.

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