No sound on YouTube App only



  • respa

    Hi Lukey12,


    Thank you posting here in support community. I am sorry to hear that you are having issues with your Jaybird RUN when playing Youtube videos. We have already forwarded these concerns to the appropriate team here in Jaybird but we have not receive any updates or information.


    Nevertheless, we are listening and keeping in mind the thoughts and insights of our users.


    Feel free to post back in the event that you need further assistance.


    You can also reach us via other channels at


    Best Regards,


    Jaybird Customer Experience


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  • Lukey12

    Hey Axel,


    Any update on this issue? It’s been ongoing for 8 months now. Lately it’s been even worse. No sound when I first open the app, then sound only on the right side. Only way to get sound is to turn off and on the buds. Very frustrating.



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  • Bebbo

    I have the same issue. If you can do something.

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