Charging case for jaybird run not charging the headset.

Comments

5 comments

  • respa

    Hi Ant21,

     

    Thank you for posting here in support community. I am happy that you purchased one of our new product and for being a Jaybird Fan. I am sorry to hear that the charging case for your Jaybird RUN stopped charging the headset.

     

    Let me create a support ticket and rest assured that you'll be taken care of.

     

    Feel free to post back in the event that you need further assistance.

     

    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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  • Ant21
    Okay thank you, how do I send it in ,what do I need . I have my receipt for proof of purchase as well
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  • CroCan

    Just got a set of runs not even 2 months ago having the same problem. Waiting on response from jaybird?

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  • hlagrimini

    Me too. Left earbud won't charge.

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  • Lotte828

    My right ear bud stopped charging and these ear buds are only 2 weeks old.  Not to mention, that these were our replacement from a defective first pain.  We sent our first pair of Runs back three weeks ago because they came with pins that were bent and it was not aligning properly and not charging.  These worked great for two weeks, now it wont charge

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