Why does my Jaybird Run buds drop off in connectivity so often?



  • respa

    Hi gmannn,


    Thank you for posting here in support community. I am sorry to hear that you have a connectivity issue with the Jaybird RUN. I can assure that this is not the behavior and performance from our product. I'll be glad to help you out with your concern.


    I would suggest you to perform a firmware update that can help to improve the connection between the music device and the Jaybird RUN.


    Link for Jaybird RUN firmware update - https://www.jaybirdsport.com/en-us/dfu-download/dfurun-win.html


    Feel free to post back in the event that you need further assistance.


    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html


    Best Regards,


    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

    Comment actions Permalink
  • yappy

    Same here... bought my Jaybird Run in Hong Kong airport... Left Earbud keeps cutting out!!! Make me crazy! Tried on all my iPhone 6 Plus, iPad Pro, MacBook... all the same..😤 😤 😤

    Comment actions Permalink

Please sign in to leave a comment.