Experiencing sinc lag with video

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  • respa

    Hi Biggnomie,

     

    Thank you for posting here in support community. Audio lag is common when watching video via a 3rd party app like YouTube or Facebook for any Bluetooth earbud. We also know that, because RUN syncs left and right audio there will be a delay.

     

    We are aware there will be an audio delay when watching video with Jaybird RUN. For example, when watching youtube video's there will be a lag that is noticeable when watching someones lips in the video. We will assist as much as we can but it is a limitation of the device and the technology. 

     

    Feel free to post back in the event that you need further assistance.

     

    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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