Why does the audio drop periodically on the left and both ear buds?

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  • respa

    Hi jesusmcs170,

     

    Thank you for posting here in support community. I am happy to hear that you purchase one of our new product which is the Jaybird RUN and for being a Jaybird Fan. I am sorry to hear that you are currently experiencing connection issues with the Jaybird RUN. To get the best possible Bluetooth connection, we recommend following the steps in the FAQ [ https://www.jaybirdsport.com/en-us/run-faq.html#connection ] How do I get the best possible Bluetooth connection?

     

    Feel free to post back in the event that you need further assistance.

     

    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt 

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