Updater app won't even install now on my pc.

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3 comments

  • Eyedoc17

     I am having the same issues that many people in this forum are having with the left bud losing communication with the right. in fact, the first pair went right back to Best Buy bc I thought they were defective. I exchanged for a second pair and it has been doing the exact same thing. I tried updating and couldn't connect to the case and right bud to update. I chatted with someone this afternoon and they said the issue with the pc version was fixed and I don't see the disclaimer anymore on the download site about some pc's having problems. NOW, the updater won't even install on my pc! Please fix!!

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  • Ian2290

    did you uninstall the old version from your computer? I had no problem installing the software.

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  • Eyedoc17
    Yes, that’s the first thing I did to make sure I was getting a fresh install. I’ll try again now
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