I ordered 2 sets of JayBird Run headphones over a month ago, i paid using PayPal and as such you took the money straight out of the PayPal account a month ago. I still have not received any product? I finally got a shipping notification yesterday for just one set of headphones - i went on chat today to ask why i was only getting half of my oder after a months wait and they informed me that my order was marked as return to sender!!! How can this be given UPS says it will be delivered tomorrow??? We have had many UPS deliveries to our address to saying they could not find the address when they have not even delivered it makes no sense - at this point i asked for a refund and Jaybird said it would take 3 weeks for a refund!! you have already had my money for a month!!
I have asked to be called by a manager and i never get a call, i am told there is nothing that can be done.
All in all a very poor experience and i will never buy from this company again. I am still without my money or product and still not sure what is going on as it seam are Jaybird!
Please help! my order number is 11958382206
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