Only the left earbud will charge in the case

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1 comment

  • respa

    Hi Blueflame272,

     

    Thank you for posting here in support community. I am sorry to hear that the right earbud of your Jaybird RUN is not charging. I can assure that this is not the behavior and performance expected from our product.

     

    Here are some tips that may help you our with your concern.

     

    • Please make sure that the charging prongs are clean for any debris .
    • When attaching the Jaybird Run to the case. Make sure that the red led light will show before closing the charging case.

     

    If the suggested tips above does not resolve the issue. I highly suggest to contact our support team for further assistance. You can reach them via Chat, Email or Phone at https://www.jaybirdsport.com/en-us/support.html

     

    Feel free to post back in the event that you need further assistance.

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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