Freedom 2 not pairing with devices



  • Bruce

    Hi Fletcad,


    Thank you for joining the community and for posting your query. I can definitely help you with this one.


    Can you try and reset your source device prior to re-pairing? You can also forget the Jaybird Freedom 2 from your Bluetooth list.


    Please also check if the Bluetooth list has room to remember the Freedom 2. Lastly, you can test pairing the Freedom 2's with a different device or a device with a different OS.


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


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  • Fletcad

    Thanks for the response.

    I've tried all of those things - I have reset my phone and iPad multiple times and 'forgot' the headphones from the list. I only have one other thing paired to each device so the list is not full.?

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  • Fletcad


    Just following up on my response from earlier this week. I have continued to try all the options you suggested but nothing has worked.

    Do you have any alternative fixes or is it possible to get them repaired/replaced?


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