Right eartip falling of on my freedom 2s

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1 comment

  • Bruce

    Hello TT1705,

     

    Thank you for joining the community. I can definitely help you with this one.

     

    Please clean ear tips regularly of dirt and wax buildup.

     

    To clean, remove ear tips from earbuds, then gently wipe away dust and oil with a dry cloth, and/or use warm water and mild soap to remove buildup. Completely dry before reattaching.

     

    Before charging, ensure your buds (and charge case if applicable) are completely dry of sweat and water.

     

    Feel free to reach out back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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