Charging clip says its full. But when I unplug the charging clip the headphones stop charging.



  • Bruce

    Hi Chriswkingg,


    I am sorry to hear that your Jaybird Freedom 2 does not properly charge. This is not the behavior and performance expected from the product. Please try these suggestions that can help to resolve the issue of your headset:


    - Computers are the best and safest method, as is anything 1 AMP or less.

    - Try a different power source/charger

    - Car chargers produce a much greater power supply and should be avoided.

    - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,

    - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.

    - Avoid charging your headphones after exposure to sweat.

    - Make sure charging port/cradle is clear of any debris.


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


    Comment actions Permalink
  • Chriswkingg

    I have done these things and it is not helping. The headphones are working fine and their battery life is good. Its just that I cant get the charging clip (which is supposed to have a built in battery) to charge them when I unplug the charging clip from my (less that one amp) charger.

    Comment actions Permalink

Please sign in to leave a comment.