Freedom 2s stopped working... Replacement?
Hi, I bought a pair of Freedom 2 headphones less than a year ago and the earphone nearest to the charger has stopped working, Am I able to get a replacement?
I love these headphones and they work great for what i do, i would just like a pair that works
-
Hi julianmctaggart,
I am sorry to hear that your Jaybird Freedom 2's right bud stopped working. This is not the quality we're expecting from our product.
Here is a list of steps for the Factory Reset:
1.Make sure your buds are powered off.
2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green.
3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.
You can further isolate the issue by testing using a different device or a device with a different OS and checking the voice prompts if it plays on both sides.
Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
Warm Regards,
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassion
Please sign in to leave a comment.
Comments
5 comments