Jaybird Freedom won’t turn on/charge / no LED
Hello,
my jaybird freedom earbuds won’t turn on. LED doesn’t light up and I’ve tried pressing all combinations. Charged them with PC and it seems as though the earphones aren’t charging at all.
what should I do?
ameed
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Hi Ameed and felipeterra,
I am sorry to hear that your Jaybird Freedom won't turn on or charge. I can assure that this is not the behavior and performance expected from the product. Please try these suggestions that can help to resolve the issue of your headset:
- Computers are the best and safest method, as is anything 1 AMP or less.
- Try a different power source/charger
- Car chargers produce a much greater power supply and should be avoided.
- Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,
- To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
- Avoid charging your headphones after exposure to sweat.
- Make sure charging port/cradle is clear of any debris.
Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
Warm Regards,
Jaybird_Bruce
Jaybird Customer Experience
#PowerYourPassion
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I have the same problem, The earphones can't charge anymore, and I only started using them about 4 months ago on a weekly basis. I find it rather disappointing that a product that costs this much can't even function for more than a year.
This is my 2nd pair of Jaybirds, my first pair (which is an older model) lasted for more than 3 years.
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