One of earbuds broke how to fix

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Iceman77

• December 27, 2018 14:57

I’ve had the freedom airbuds for a year now and I recently pulled the earbud out of my ear and the earbud and plastic speaker part separated from the rest of the headphones is this covered under a warranty or is there some other way of fixing them

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  Bruce

  • January 02, 2019 17:29

  Hi Iceman77,

   

  Thank you for joining the community and for posting your query. I am sorry to hear about what happened to your Jaybird Freedom 2.

   

  I've sent you an email with details on how we will proceed with this one.

   

  The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

   

  Jaybird_Bruce

  Jaybird Customer Experience

  #PowerYourPassion

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  Subtielman

  • April 15, 2019 14:10

  Hi Bruce,

   

  Had the same issue. One of the speakers just came loose as you can see in the attached pic. Little over a year old.

   

  Can you let me know how we can fix this?

   

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  Surajssj

  • June 15, 2019 07:07

  Hey i have this same exact issue. I do i fix it

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  Eric Xin Kin TAN

  • February 21, 2020 01:29

  Yeah same here. Any fixes for this?

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