How to update Freedoms to Firmware 1.3.2?

Comments

4 comments

  • Logi_Bruce

    Hello Nah1,

     

    Thank you for joining the community and for posting your query. I can definitely help you with this one.

     

    Please find the Mac firmware instructions on the link below:

     

    https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-freedom/firmware/jaybird-freedom-mac-firmware-update.html

     

    This should help you get your firmware up to date (version 1.3.2)

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

    0
    Comment actions Permalink
  • Nah1

    Hi Bruce, while I appreciate the cut and paste reply, please read my actual post.

    The version of the updater app that is on your website installs version 1.2.2, NOT version 1.3.2. I had 1.3.2 on my device and the updated reverted it back to 1.2.2.

     

    In other words, the software CURRENTLY ON YOUR WEBSITE, at the link you provided, will install version 1.2.2, even though it says it installs version 1.3.2.

    0
    Comment actions Permalink
  • Logi_Bruce

    Hello Nah1,

     

    Sorry for any confusion and thanks for picking this up.

     

    You're correct, it seems the version was reverted to an older one. Our Software Team is looking into it. We shall provide an update once available.

     

    Please stay tuned and thanks again!

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

    0
    Comment actions Permalink
  • Nah1

    Thanks Bruce! I look forward to the fix when available.

    0
    Comment actions Permalink

Please sign in to leave a comment.