I have a Freedom 2 pair of earphones. The left hand side has intermittent sound (on and off) due to a fault of the wiring I suspect. I have emails your customer aervode team who thought the unit was out of warranty. I (strangely) don’t seem to have the receipt or can’t find it in my email system.
I have owned a nunmber of Jaybird earphones and recently had been sent a pair of complimentary earphones due to a different manufacturer fault.
I have not been able to use these earphones for over a month now and need to get them fixed somehow.
Please let me know if you can organise a replacement or repair. I look forward to hearing from you. Maurizio
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