Is it possible to adjust the volume level of the intro music and prompt voice on the freedom 2? The volume is extremely loud. If not, could we get an update on the Jaybird App that lets you adjust this volume or turn it off?

Comments

5 comments

  • respa

    Hi kbelz,

     

    Thank you posting here in support community. I am sorry to hear that the voice prompt of your Jaybird Freedom 2 is too loud. We have already forwarded these concerns to the appropriate team here in Jaybird but we have not receive any updates or information.

     

    Nevertheless, we are listening and keeping in mind the thoughts and insights of our users.

     

    Feel free to post back in the event that you need further assistance.

     

    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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  • deetee2

    hi I agree with kbelz about this, please make the voice prompts adjustable or optional, they can be scary loud / jarring sometimes.

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  • PG212747

    It's been reported with previous Freedom many times, long time ago... Sad to see nothing's changed. To be considered by all people looking for BT earbuds, especially now Jaybird are far from being the only ones to sell sport ones...

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  • emmakaylyn

    The Freedoms have a fatal flaw in their hardware and the issue can't be fixed. I assume the issue is the same with the Freedom 2. See my post from 12/26/17 for screenshots of my conversation with support telling me as much:

     

    https://support.jaybirdsport.com/s/question/0D53100006LI3YvCAL/

     

    I would guess this will never be fixed because it can't be fixed.

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  • audrex

    I am very disappointed to see that this problem of too loud intro music and prompt voice can't be fixed, even with an application upgrade. This is a big drawback of the device, especially when the warning notice, on how harmful it is to listen too loud music, provided with the device is so long...

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