Sunddely my phone stopped working

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1 comment

  • respa

    Hi raquelasaka,

     

    Thank you for purchasing the Jaybird Freedom 2 and posting here in support community. I am sorry to hear that you are having power issue with the Jaybird Freedom 2. I can assure that this is not the behavior and performance expected from our product. What you can do is to contact our support team for further assistance. You can reach them via Chat, Email or Phone at https://www.jaybirdsport.com/en-us/support.html

     

    Also, here are suggestions that I would like you to try that can help with your concern.

     

    • Computers are the best and safest method, as is anything 1 AMP or less.

    • Car chargers produce a much greater power supply and should be avoided.

    • Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,

    • To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.

    • Avoid charging your headphones after exposure to sweat.

     

    Feel free to post back in the event that you need further assistance.

     

    Best Regards,

    Jaybird_Axel

    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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