had jaybirds for 3 years now. Just started having problems. They keep going into permanent pairing mode. Do i need the case to update the driver on them or firm wear ? As i cant seem to factory re-set them


1 comment

  • respa

    Hi jamies4142,


    Thank you for posting here in the support community. I am sorry to hear that your headset stays on pairing mode even if you try to connect your music. What model of Jaybird headset that you are using so that I can provide you the proper troubleshooting steps.


    Feel free to post back in the event that you need further assistance.


    You can also reach us via other channels at https://www.jaybirdsport.com/en-us/support.html


    Best Regards,


    Jaybird Customer Experience


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