• respa

    Hi Shelly4827,


    Thank you for posting here in support community. On iOS you can still re-download the app only if your App Store account has previously downloaded it.


    1. Open the App Store

    2. Select the “Updates” tab in the bottom right

    3. Select ”Purchased” at the top

    4. Select “Not on This Phone” tab

    5. You can re-install Jaybird Reign from this list


    Feel free to post back in the event that you need further assistance.


    You can also reach us via other channels at


    Best Regards,


    Jaybird Customer Experience

    #PowerYourPassion, #RunLikeYouStoleIt

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  • Shelly4827

    Thank you for your response Jaybird_Axel. Well, I never had it. I have a new Reign that I am trying to activate. I've followed the video tutorials and got to the point where I am supposed to go to the app store and download the Jaybird Reign App however, there isn't that option. How can I use the reign???

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