EDIT: Jaybird Updater 1.4.1 was released today and includes signed drivers. You no longer have to use the solution below.
If you're on Windows 10 and the Firmware Update Assistant program doesn't do anything after you plug in your headphones and you can't manually update the driver yourself, the following fixed the issue for me:
- Download and Install the Jaybird X3 Firmware Update Assistant here: https://www.jaybirdsport.com/en-us/dfu-download/dfux3-win.html
- Start the program and follow the instructions. For me, I would plug in my headphones while holding down the power button but nothing would happen. Windows would install a Generic Bluetooth Adapter driver, not the correct one for the Jaybirds. But if you try to update the driver yourself, Windows will either tell you they're already updated or they aren't signed and so you can't install them. The following steps will fix that.
- Follow the following instructions to disable device driver signing: http://jbcomp.com/disable-device-driver-signing-in-windows-10/ Please read them carefully and double check you're on the correct screen when following them.
- Now you can install the driver! Go to Device Manager, find the Generic Bluetooth Adapter device (headphones have to be plugged in following the firmware update apps instructions), right click on the device, Upgrade Drivers, Browse my computer for driver software, Let me pick from a list of available drivers on my computer, Have Disk..., navigate to your Program Files[or Program Files (x86)]/Jaybird X3 Update Assistant/driver/package folder and select the lhusbdfu.inf file. Proceed installing the driver. it might pop up a warning but just hit next, and you'll end up with Windows successfully installing the Jaybird X3 DFU driver!
- The Jaybird X3 Firmware Update Assistant program should work now. I had the program open when I updated the driver and it automatically proceeded to the next screen when the driver finished installing.
For some reason after updating the firmware, the driver revers back to the Generic drivers so if there is another update in the future, you'll have to update the drivers again.
Hope that helps!
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