Phone call audio in both buds?



  • Bruce B.

    Hi DBCcigar,


    Thank you for joining the community and for posting your query. I can definitely help you with this one.


    When connected to your phone, your earbuds will act as the primary audio source for a call.


    By default, you can accept and end phone calls using your right Jaybird RUN multifunction button. 


    To accept an incoming call, single press on your right earbud. The call audio is limited to the right earbud. When you accept a phone call, the left earbud will allow ambient sound in to assist with better hearing your own voice. This avoids the need to take the left earbud out during phone calls.


    To end a call, single press on your right earbud. Audio transparency will automatically turn off and, if applicable, audio will resume.


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


  • DBCcigar
    Already returned and got BOSE.
  • Dag Lindwall

    Hey Bruce - no one wants phone audio in only one ear! Just fix it in a firmware update willya? Or else I'll have to return mine.


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