everytime i connect my headphones to my Windows 10 PC they work untill I try and use them in OBS as a mic at which point the audio cuts out and I have to repair them to my pc

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  • Bruce

    Hi tomasmedinina,

     

    I am sorry to hear that your Jaybird Tarah's mic audio cuts out. This is not the quality we're expecting from our product.

     

    Please do a reset as listed below to resolve the issue of your headset:

     

    Before starting this process please “FORGET” or “REMOVE” your Tarah device in your Bluetooth list of discovered devices in your phone or music device.

     

    1. Put your earbuds in to pairing mode. Press and hold the Middle Button until the earbuds turn off. Then press and hold the Middle Button for 5 seconds until the white LED starts blinking.

    2. While the white LED is blinking press the Middle Button twice.

    3. The red LED illuminates briefly, and then the white LED starts blinking again.

     

    You can further isolate the issue by connecting to a different device or a device with a different OS and check if your buds are selected as default for call audio on your PC settings.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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