Got my headphones yesterday and the 3rd time I have used them they started cutting out every 10 or so seconds for half a second.

Comments

2 comments

  • Bruce

    Hello Dan E,

     

    I am sorry to hear that your Jaybird Tarah disconnects. This is not the quality we're expecting from our product.

     

    Please check if your buds are selected as default for media audio. You can further isolate the issue by connecting to a different device or a device with a different OS.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • Charlie Angell

    I just contacted support for the same issue. Was this ever resolved?

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