My jaybird X2 gets connected to my phone and I can hear the automated voice telling the instructions. I can receive calls and speak anf listen to the call using the headphones. But I can't hear the music neither on my phone, any phone or laptop. I tried to reset but it is not resetting. I assume the volume up button may not be working as I don't hear the beep sound when I press it. Plz let me know what could be the issue.
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