X3's Don't Charge and/or Keep a Charge



  • Bruce

    Hi Cedem79,


    I am sorry to hear that your Jaybird X3 do not keep a charge. This is not the quality we're expecting from our product.


    I've sent you an email with details on how we will proceed with this one.


    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.



    Jaybird Customer Experience


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  • Jkr Correos

    This happened to my unit also. What to do, it's not even a year since I bought them and now they can only function when they are plugged to the charger and the power outlet. I was thinking this brand was good, now I am having doubts.

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