The mic/charging port on the headphones seems to be leaking some sort of oil in between the seams. After I charge my headphones i pull them off the dock and the dock is covered in oil. No damage or water/oil damage has occured. What could this be?

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  • Bruce

    Hello ab71651,

     

    I am sorry to hear about what happened to your Jaybird Freedom.

     

    I've sent you an email with details on how we will proceed with this one.

     

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

     

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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