Why is My left bud not working??

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2 comments

  • Logi_Bruce

    Hi saidde,

     

    I am sorry to hear that your Jaybird X3's left bud does not work. This is not the quality we're expecting from our product.

     

    Please check your buds are clean and free of debris.

     

    Here is a list of steps for the Factory Reset that will help resolve the issue:

     

    1.Make sure your buds are powered off.

    2.From an off state, press and hold the power button for 8 seconds until the LEDs flash red and green.

    3.Double press the power button. The LED will flash rapidly and you should hear a double tone. Your buds have now been reset.

     

    You can further isolate the issue by testing using a different device or a device with a different OS and checking the voice prompts if it plays on both sides.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • saidde
    Hi, Bruce. I just did the reset and the left bud is still not working, I checked the bud to see If It is Clean and It is. What Else can I do? Both buds look good as well as the cable none has been damaged at all. Thank you El lun., 24 de jun. de 2019 9:33 a. m., Jaybird Community < customercare@jaybirdsport.com> escribió:
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