Jaybird run xt won't stay in ears?

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2 comments

  • Bruce

    Hi Connie123,

     

    I am sorry to hear that your Jaybird Run XT buds won't stay on your ears.

     

    Please try the following to get a secure fit:

     

    1. Test all combinations of eartips and wings, including different sizes in each ear

    2. You may view the instructional video on this link:

     

    https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-run/faq/find-my-fit.html 

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • Connie123
    I did Google as well as YouTube instructions and tried every combination of tips and wings.  I still cannot get them to stay in my ears, however they work for my husband perfectly.  I wound up giving them to him and he is going to get me something different.    I do apologize for being ill.  I just have mutent ears or something.   It all worked out in the end and I really appreciate the time you took responding.   May your day be awesome! Sent from Yahoo Mail on Android On Mon, Mar 18, 2019 at 12:42 PM, Jaybird Community wrote: @media screen and ( _filtered_a ){#yiv7350894171 html {}#yiv7350894171 table.yiv7350894171container {width:100% !important;}#yiv7350894171 .yiv7350894171hidden-for-mobile {display:none !important;}#yiv7350894171 .yiv7350894171callToAction, #yiv7350894171 .yiv7350894171callToAction td, #yiv7350894171 .yiv7350894171footer {font-size:12px !important;}#yiv7350894171 .yiv7350894171button .yiv7350894171text {font-size:12px !important;}#yiv7350894171 .yiv7350894171defaultIndentation {width:10 !important;}#yiv7350894171 .yiv7350894171text {font-size:12px !important;}#yiv7350894171 a.yiv7350894171button {width:96 !important;}#yiv7350894171 a.yiv7350894171buttonWide {width:118 !important;}#yiv7350894171 a.yiv7350894171buttonAuto {padding-left:1em !important;padding-right:1em !important;}#yiv7350894171 a.yiv7350894171button, #yiv7350894171 a.yiv7350894171buttonWide, #yiv7350894171 a.yiv7350894171buttonAuto {min-height:23 !important;line-height:23px !important;border-radius:4px !important;}#yiv7350894171 td.yiv7350894171buttonWrapper {width:98 !important;min-height:23 !important;}#yiv7350894171 img {display:inline !important;}#yiv7350894171 .yiv7350894171circle {border-radius:50%;}#yiv7350894171 .yiv7350894171square {border-radius:10%;}}@media screen and ( _filtered_a ){#yiv7350894171 table.yiv7350894171container {width:600px !important;}}@media screen { _filtered #yiv7350894171 {font-family:'Salesforce Sans';font-style:normal;}#yiv7350894171 #yiv7350894171 a, #yiv7350894171 a:visited {color:#015BA7;text-decoration:none;}#yiv7350894171 img {display:block;}#yiv7350894171 .yiv7350894171preheader {display:none !important;}#yiv7350894171 table {border-collapse:collapse;}Hi Connie123, I am sorry to hear that your Jaybird Run XT buds won't stay on your ears. Please try the following to get a secure fit: 1. Test all combinations of eartips and wings, including different sizes in each ear2. You may view the instructional video on this link: https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-run/faq/find-my-fit.html  Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html Warm Regards,Jaybird_BruceJaybird Customer Experience#PowerYourPassion Hi Connie123,   I am sorry to hear that your Jaybird Run XT buds won't stay on your ears.   Please try the following to get a secure fit:   1. Test all combinations of eartips and wings, including different sizes in each ear 2. You may view the instructional video on this link:   https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-run/faq/find-my-fit.html    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html   Warm Regards, Jaybird_Bruce Jaybird Customer Experience #PowerYourPassion Jaybird run xt won't stay in ears? I just purchased jaybird run xt and the ear buds will only stay in my ears for about 30 seconds before popping out. What's up? How do I fix this? I really need them to work.? Hi Connie123,   I am sorry to hear that your Jaybird Run XT buds won't stay on your ears.   Please try the following to get a secure fit:   1. Test all combinations of eartips and wings, including different sizes in each ear 2. You may view the instructional video on this link:   https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-run/faq/find-my-fit.html    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html   Warm Regards, Jaybird_Bruce Jaybird Customer Experience #PowerYourPassion To change or turn off Jaybird Community email, log in as connieheartsjeeps@yahoo.com. Are notifications about this post getting annoying? Reply to this email with the word " mute". http://www.jaybirdsport.com/
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