Thank you for joining the community and for posting your query.
If you previously installed the Jaybird App, you can check if there is a newer version available for you by checking the in-app notifications.
You can also use the equalizer on the Jaybird App for a custom sound experience.
Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html
Jaybird Customer Experience
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