Connecting Run XT to iPhone Jaybird app.



  • Logi_Bruce

    Hello Mak26,


    I am sorry to hear that you cannot connect your Jaybird Run XT buds to your IPhone.


    I've sent you an email with details on how we will proceed with this one.

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.



    Jaybird Customer Experience


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  • GeorgeTrice4490

    I am having the same issue

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  • Mak26

    @George Trice? 

    1. Forget/ Remove Jaybird RUN XT in the Bluetooth settings of your phone.

    2. With the Right bud turned off, press and hold the right button to enter pairing mode. The audio prompt will say “Go to Bluetooth Settings and select Jaybird RUN”.

    3. While in pairing mode, double press the right button again to perform a reset. You will hear a series of beeps followed by “Power off".

    4. Power on the Right bud again and it will automatically enter pairing mode.

    5. Pair Jaybird RUN XT via iOS Bluetooth Settings.

    6. Launch the app again and wait for connection.

    7. You should see a “Bluetooth Pairing Request” pop up on screen.

    8. You will need to tap “Pair” on this message and Jaybird RUN XT should connect to the app successfully.

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