Run xt charging



  • Bruce

    Hello Cherries007,


    Thank you for joining the community and for posting your query. I can definitely help you with this one.


    Yes, you can keep the buds inside the case while it's charging. You can also remove them. It's just a matter of personal preference but I would leave the buds inside the case just to avoid the buds getting lost.


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


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  • Awilda Pereira

    My right earbud doesn't charge. The right light on the charging box doesn't come on.  Bought on 17 June. Need to claim warranty.

    My email is:

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