Can we get a replacement for our earbuds for the terrible video quality?


1 comment

  • Bruce

    Hello nickkkkkkkk,


    Thank you for joining the community and for posting your query.


    To ensure a premium music and sound experience and to guarantee the left and right earbud are always in sync, we introduce a small latency. The amount of latency can differ based on your operating system and video streaming app.


    Jaybird RUN are designed to ensure a premium audio experience while running.


    Feel free to reach back to us by replying to this post or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


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