Do NOT order from the Jaybird Official Website

Comments

8 comments

  • bbrac

    @Jesse Bendokas I am sorry to hear that. I replied to your case, please respond to that case for further help. 

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  • wfiveash

    I also had a bad experience ordering through jaybird website.  I ordered X3s Oct 31 and I don't have them and I can't find the order status.  Not happy!

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  • bbrac

    @will fiveash We received stock of X3's last week and are currently fulfilling those orders. Once that has been shipped you will receive an email with a tracking ##. 

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  • cardona76114

    Ordered a Jaybird X3 accessory pack two weeks ago. Have not received the package or the shipping order. Will get a refund tomorrow. This is really annoying.

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  • Sherri7994
    I placed an order weeks ago and have received no correspondence since placing the order. Could not get the “chat” to work nor anyone to respond. I called and spoke to someone twice and was finally told that I would receive an email immediately from the sales dept..still waiting on that email...sooo FRUSTRATED with this company!! WHERE IS MY ORDER?!? It would be nice just to receive an update that it’s even backordered....
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  • Lucas

    I also placed an order for the Tarah Pro, 10816958204, and still didn't get my package! This is a shame, I will NEVER order on your website again, even if your product "seems" awesome!

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  • Eric2443

    Well this tells me exactly what I should do. If I do decide to purchase a jaybird product again, it won't be from the website. This support doesn't seem to be very supportive. The best support would be to list the item as is. I.E. item on backorder? Then list the product as such. Disappointed. ?

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  • Ketlebell

    Amazon sells the X4s for half of what Jaybird sells them off the website. They offered me a lame 15% off their website for a warranty issue on the x3s....

     

     

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