For newcomers, the Tarah Pro's are not perfect

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18 comments

  • Lucas

    ??

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  • Lucas

    Up.

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  • Lucas

    up

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  • Lucas

    UP

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  • Lucas

    Once again, up. Making sure you're all aware of the flaws.

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  • Lucas

    Once more, seen 200 views, let's inform the people.

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  • Lucas

    Uppy Duppy.

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  • Lucas

    Uppy duppy dup!

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  • magzteel

    I basically like the product but some things suck. These could all be fixed with a firmware update

     

    • The tone prompts are much too soft. They often can't be heard.
    • No tones when any buttons are pressed
    • There is no spoken prompt on disconnect
    • There is no "reconnect" prompt at all when it auto-reconnects after you separate the magnets. This is especially wonderful when the magnetic off period exceeds 15 minutes so they are completely powered off.
    • There is no easy way to know if they are powered on and connected without looking at the phone. What I do now is double-tap the center button. If the phone voice assistant activates the headphones are on and connected.
    • Occasionally they disconnect when I answer the phone. And since they don't tell me they disconnected I'm wondering why I cant hear my caller.
    • Phone callers say the microphone volume is very poor
    • So far it's hard to get a backup charging cradle

     

    Please fix!!

     

     

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  • Lucas

    I've added your comments in the first message ;)

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  • Lucas

    Let's keep the good work. 307 people being aware.

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  • Lucas

    It's been four month, no update in sight. Have you seen this in any modern pair of earbuds? Nope. That's how "not perfect" these Tarah's are. :)

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  • Lucas

    There was an update which added button customisation (basically basic siri and play pause or launching spotify playlists which is basically pretty useless to me - wished more like using double tab to skip songs and long press calling siri type of customization) and auto off feature... BUT NOT MULTIPOINT OR SHAREME.

     

    useless update which I even wonder if it solved any bugs seeing how lazy logitech is at handling this product.

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  • xxl13

    I’m facing the same issues with my Tarah Pro. My biggest regrets are also the lack of the multipoint and shareme features, but i’m experiencing all these annoying issues mentioned above. I owned before the X3, but i never had these problems.

    About the Jaybird Customer Support experience...i’m really disappointed. I have sent several emails to Jaybird Customer Support, asking questions, but all i got some promises regarding a software update, but no ETA. And no answers to the question WHY we don’t have at least the same feaures in their top of the range model, like the cheaper models have. And also they sending the email saying my case was solved and they want to close it...:)))

    i have the feeling Jaybird isn’t taking us (their customers) seriously.

    I was really hopefull today, when i noticed the software update popping up, but i became sad, when i realized that isn’t the update i was expecting for. Actually is useless for me, too.

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  • magzteel

    I was pleased to see the configurable auto off in the update.

     

    They still have a lot to fix though.

     

    Charging cradle is still out of stock in the USA and Canada.

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  • xxl13

    Of course, the auto off feature and the button customisation are great, but i would be more pleased with the multipoint or shareme feature enabled, and if some of the annoying issues were solved.

     

    When i ordered my Tarah Pro from to the Jaybird’s site, i bought a charging cradle and the accessory pack, too. I know from experience how annoying can be, when you loose your charging cradle and you can’t use your earbuds.

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  • Lucas

    Added your comments.

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  • magzteel

    Still broken.  I think it's pretty clear these issues will never be fixed.

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