Charging light stays green but the headphones won't turn on. I've tried resetting it with the power button 8 times as described in other posts. Do these 150 eur earphones really just last 3 years?

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1 comment

  • Bruce

    Hi 5Heads,

     

    I am sorry to hear that your Jaybird X2's charging LED does not turn off. This is not the quality we're expecting from our product.

     

    I've sent you an email with details on how we will proceed with this one.

     

    The easiest way to contact us from here on will be via the email I sent, if you do not get the email, please give us a call on 866.244.3399.

     

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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