windows 10



  • Logi_Bruce

    Hi kjr12521,


    Thank you for joining the community. I believe that you have a similar post where I already provided a response. Please check the link below:



    It would be best to focus on one post to prevent any topic confusion.


    Feel free to reach back to us by replying to this post, your support ticket or contacting our other support channels at


    Warm Regards,


    Jaybird Customer Experience


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  • Craulston

    I had this happen on TWO pairs. I was told by the rep that this is a known issue. It seems to me that this is a design or manufacturing flaw that sorely needs to be corrected, especially given the price of this product!

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