My X2 has accidentally redialed someone twice now, very annoying.

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2 comments

  • Bruce

    Hello trudeg,

     

    Thank you for joining the community and for posting your query.

     

    Please advise if you can replicate the issue with other devices as well as the frequency of this happening.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

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  • trudeg
    Hi Bruce, Thanks for the answer. I only have the one set of Jaybirds and the one iPhone so I'm not experiencing this issue on any other devices. It has only happened twice, a few days apart. It doesn't happen every time I press the play/pause button but now that it has happened twice I don't feel like using the headphones anymore. I really don't like my devices developing a mind of their own and randomly calling the last called person without any way of stopping it! I don't know if there is anything to be done here, but I felt I needed to make you aware of my issue, even if it just becomes a statistic. Kind regards, Trude
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