Jaybird Bluebuds X2 Storm Bluetooth Headphones: I've had these for just over a year and they have preformed well. They now do not hold a charge. Are they only expected to preform for 1 year ? Looking forward to hearing from you.



  • Bruce

    Hi Idit6664,


    I am sorry to hear that your Jaybird X2 does not hold a charge. I can assure that this is not the behavior and performance expected from the product. Please try these suggestions that can help to resolve the issue of your headset:


    - Computers are the best and safest method, as is anything 1 AMP or less.

    - Try a different power source/charger

    - Car chargers produce a much greater power supply and should be avoided.

    - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2 hours,

    - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.

    - Avoid charging your headphones after exposure to sweat.

    - Make sure charging port/cradle is clear of any debris.


    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html


    Warm Regards,


    Jaybird Customer Experience


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  • Idit6664
    Hi Bruce, I am trying to figure out how long they stay charged for. So far I have charged them three or four times and they only stay charged for maybe 3 twenty minute intervals. When I first purchased them they stayed charged much longer. I look forward to hearing from you with respect to how I should proceed. With thanks, Idit
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