Replacement Tarah Pro charger?

Comments

19 comments

  • Bruce

    Hi Graymo,

     

    Thank you for joining the community and for posting your query. 

     

    I am sorry to hear that you lost your Tarah Pro charger. This part should be available on our website soon.

     

    Feel free to reach back to us by replying to this post or contacting our other support channels at https://www.jaybirdsport.com/en-us/support.html

     

    Warm Regards,

    Jaybird_Bruce

    Jaybird Customer Experience

    #PowerYourPassion

    0
    Comment actions Permalink
  • FersureMatt

    How soon is soon? Because if it takes too long I might just be returning the product for my money back. ?

    0
    Comment actions Permalink
  • Graymo

    Thankfully I found it but I'm amazed a product would be launched without basic accessories available for purchase. People are likely to lose this tiny wire so recommend making available as a priority. If I had lost it, I would have returned the product and raised a complaint.

    0
    Comment actions Permalink
  • Alex97

    So I spoke with an customer service and they offered me a replacement for free, but they don’t have any available as of right now. So I have to check in a month about getting a charger. These headphones are good for their batter life, sound quality is ok but if you’re going to spend this much money and not be able to replace the charging cable might as well get Bose, they use normal micro usb charging which you can find anywhere! So those who have these headphone I hope you don’t lose it because in other words your screwed for a month at least… maybe.

    0
    Comment actions Permalink
  • PaulinBend

    Okay, so a looongtime Jaybird user here. Just bought the Tara Pro because I finally lost my x-series. Would really suggest Jaybird at minimum supply a replacement charge cable with their product. I can't tell you how many times I used a different micro usb cable on the fly to charge my Xbuds. In addition, in the car this cable is essentially useless to me with such a short cable—have to use a portable battery on it now on the passenger seat. If you are only going to supply only one charging cabe in the future, please make it long enough to work in a vehicle. Bottom line is one supplied charging cable that is unique to this product only and only 3-inches long at that doesn't seem to be well-thought out.

    0
    Comment actions Permalink
  • WHIT3Y13

    How do I source a new charger? Can JayBird provide one or do I simply return the product?

    0
    Comment actions Permalink
  • Lucas

    You return it. They don’t care about the pros: not firmware updates, no product in amazon, no charger replacements... we have a beta product for the elite which isn’t worth the bother. I regret buying them, but I don’t wanna go and return them as i exoect bad customer service and I cannot find decent earbuds anywhere (all a joke aside from the soundsports from bose)

    0
    Comment actions Permalink
  • Lookout4

    Been waiting on an answer to this for 2 months with useless expensive earbuds

    0
    Comment actions Permalink
  • Lookout4

    Blows my mind this accessory isn’t easily available to buy online. Poor planning on Jaybird’s part for otherwise great earbuds. Can’t charge with USB so they’re useless.

     

    0
    Comment actions Permalink
  • dmldavidmlee@gmail.com

    Seriously considering returning as I cannot risk traveling with the charger in case it gets lost and I end up with £140 headphones that I can't use.?

    0
    Comment actions Permalink
  • jsswish

    They're available in the store now.

    0
    Comment actions Permalink
  • timofcourse

    Wow... finally.

     

    Here's the direct link for anyone needing it: https://www.jaybirdsport.com/en-us/shop/tarah-pro-charging-cradle.html#989-000456

     

    It's great and all the finally have a replacement, but would it kill them to release a version that has a longer cable? It's bad enough to have to carry around a proprietary charger, let alone the charger and a USB extension cable.

    0
    Comment actions Permalink
  • jayospigayo

    Would it kill them to stock the charger? 8.99 in Jaybirds store, yet some amazon rip-off merchant is selling at USD35. Disgusting

    0
    Comment actions Permalink
  • gauts

    lovely .... out of stock you cannot even order it. When I see that , that weird connector, this unavailability i cannot stop telling to my self : people love misery ....

    0
    Comment actions Permalink
  • iatebreakfast

    Please let me know when the charging cradle is in stock.?

    0
    Comment actions Permalink
  • Jon Muller

    Headphones are 4 months old. Lost charger cradle and cannot find any replacements online. Jaybird is out of stock for two months. What now?

    0
    Comment actions Permalink
  • appletttravs

    SUCH a bad consumer experience. I ordered AND paid for express shipping. Proactively had to raise a support tickets because I hadn't heard anything and apparently they're out of stock. They didn't say ANYTHING about this on the website!

     

    "The PN 989-000453 is currently out of stock, awaiting restock. Accordingly order 9156729909 scheduled for June 12, 2019. Please note that the package will be delivered faster once shipped."

    0
    Comment actions Permalink
  • 0
    Comment actions Permalink
  • Gadgethound

    At 39.99 for a replacement on Amazon (I need one in the car, 1 at work and 1 in my computer bag for travel - in addition to the one I have at home), I think I’d rather go buy the new PowerBeats Wireless Pro.

    And, yes, even at $40 each, $120 total, that’s less than the Beats. But the difference in cost would buy me a way out of worrying about Jaybird’s supply chain issues.

    0
    Comment actions Permalink

Please sign in to leave a comment.